Zid automation
Bring Zid store data into WhatsApp and the website widget.
Help Zid merchants answer product, delivery, payment, and order questions with Arabic-first lifecycle emails.
Product and order sync becomes approved agent knowledge.
WhatsApp replies and widget answers use the same source.
Store alerts, connection renewal, and cart recovery checks are part of launch QA.
Before activation
What Zid merchants know before setup
WhatsApp is connected by scanning Linked Devices QR inside the dashboard. This is not a Meta WhatsApp Cloud API setup.
Direct checkout uses Stripe. Zid marketplace subscription details map into the same usage system when enabled.
Setup steps
- 1Connect Zid permissions
- 2Pair WhatsApp in the dashboard
- 3Send a test reply or reminder
- 4Enable the first workflow
Feature status
- Live: AI support, cart recovery, website widget, inbox, and handoff.
- Beta: order updates, reviews, and back-in-stock alerts while lifecycle events are hardened.